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Hospital Support

Hospital teams can feel supported when working with My Emergency Doctor. We offer a comprehensive and inclusive online medical solution that comes equipped with training and user guides that will get your team up and running quickly.

Our service provides a streamlined patient management process that busy or remote hospitals can leverage when they are overwhelmed or in need of extra support when access to resources is limited.

With access to qualified senior emergency specialist doctors (FACEMs) via our online telehealth service, hospital teams can expand their capability on demand and provide quality care for more patients. This can lead to a better patient experience and health outcome, better operational efficiencies and increased workforce satisfaction.

Using the My Emergency Doctor service is done by ringing the hotline on 1800 123 633 or via the My Emergency Dr app which is intuitively designed for ease of use when emergency care is required. For more information on how it works please see our Metropolitan Hospitals service information page or Regional Hospitals service information page.

Training

When you embed the My Emergency Doctor service with your hospital we will provide a training and onboarding plan for your teams to ensure our service is understood and supported.  

Training is pre-arranged at the start of a service contract and tailored to suit your organisation. Additional training can also be arranged to assist staff that work different rostered times. If you’re from a hospital who is already using My Emergency Doctor please contact your Nurse Unit Manager to enquire about how to use the service or accessing additional training.

Downloadable Support Resources for Hospitals

 

We have made available online the following support guides (PDFs) for download:

Click on the link below to download the PDF for:

FAQs for Healthcare Institutions

We have answers for questions that are frequently asked by clinicians working in healthcare settings. 

Read FAQs

Do you need extra support to use My Emergency Doctor in your hospital?

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