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Emergency Specialist telemedicine consults relieve the pressure of non-urgent out of hours presentations.

 The After Hours solution encompasses:

  • a direct to community option that allows residents to access after hours consults with an Australian-qualified emergency specialist doctor. Currently, residents of some of our partnered PHNs can access My Emergency Doctor at no cost in the after hours period.
  • support for RACF residents outside their usual GP’s hours.
  • reduce unnecessary presentations to busy EDs (with 70-89% patients managed in-situ)
  • minimise costs (projected return on investment of ~$2 for every $1 spent on the service)

Our FACEM-led After Hours service is well established, achieves good outcomes and represents great value to the healthcare system.

Contact us to find out how the After Hours Solution can revlieve the avoidable demands put on EDs.

We work with you to create the perfect plan to support your healthcare institution's workforce needs. To find out more about product and pricing structures, please make an enquiry via our contact form and one of our team will come back to you immediately.

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  • Medical Assistance 24/7/365

    ON-DEMAND

    Provide emergency medicine assistance no matter the day or time via telemedicine. On-site staff and patients can access consultations with emergency specialists within minutes.

  • Help ensure better health outcomes

    PATIENT EXPERIENCE

    Enable faster attendance to patients and ensure all patients receive the level of attention they deserve, and the best health outcomes.

  • Access to FACEM-led care

    EXPERTISE

    Our Australian qualified specialist emergency doctors provide back-up and support during times when critical access to emergency specialist doctors are needed.

  • Reduce staff stress and uncertainty

    WORKFORCE WELLBEING

    We work in synergy with onsite staff and help create a more balanced and sustainable workplace environment, managing surges and allowing staff to focus on the most critical patients.

  • Bridging the urgent care service gap

    HEALTHCARE INSTITUTION SUPPORT

    Supporting in-home emergency care at residential aged care facilities, meeting the urgent care service gap between GP and ED and relieving pressure on ambulance services

  • Trusted by Australian healthcare institutions since 2016

    ESTABLISHED

    Partnering with Australian healthcare services including Ambulance, Primary Health Networks, Residential Aged Care Facilities, Hospitals, Urgent Care Centres and Multi-purpose Centres.

SWSPHN Case Study

Since September 2020, anyone who lives or works in SWSPHN’s seven LGAs has been able to call a region-specific phone number for a free consultation with one of MED’s qualified emergency specialists after hours or on weekends.

External Link Download Case Study

Make an enquiry with My Emergency Doctor

Get in touch to learn more about how My Emergency Doctor can support your hospital. Once you submit the form, one of our team members will come back to you shortly.